To call EverBank customer service from outside the U.S., use Connect-EZ’s free web calling at tollfree.connect-ez.com — enter 18888823837 and click Call Now. EverBank’s main support line (1-888-882-3837) doesn’t work from most international phone networks, but Connect-EZ connects your call over Wi-Fi or data at no cost — no U.S. SIM, roaming, or international dialing codes required.
Note: TIAA Bank was sold by TIAA to a group of private investors in August 2023 and now operates independently as EverBank. TIAA retains only a minority stake and is no longer involved in day-to-day banking operations. If you’re searching for “TIAA Bank,” you’re looking for EverBank — the same accounts, the same core phone number, under new ownership.
Why You Can’t Just Dial the Number Abroad
EverBank’s toll-free number is free to call within the United States, but most international carriers block or add heavy surcharges to U.S. 1-800/1-888 numbers. And since Skype discontinued free toll-free calling in May 2025, travelers, expats, and international account holders lost one of the last reliable free workarounds.
How to Call EverBank for Free from Abroad
- Go to tollfree.connect-ez.com
- Enter 18888823837 (no dashes)
- Click Call Now
- Your call connects instantly over Wi-Fi or mobile data — no app download or SIM card required
EverBank Department Numbers
| Department | Number | Hours (ET) |
|---|---|---|
| General customer service | 1-888-882-3837 | Weekdays |
| Mortgage/loan servicing (via LoanCare) | 1-844-436-0374 | Weekdays 8am–10pm, Sat 8am–3pm |
| Foreign currency & precious metals | 1-800-926-4922 | Mon–Thu 8:30am–5:30pm, Fri 8:30am–4pm |
Frequently Asked Questions
Is TIAA Bank the same as EverBank? Yes — TIAA Bank was sold to private investors in August 2023 and rebranded to EverBank. It’s the same institution and accounts, under new ownership; TIAA no longer operates the bank.
Can I call EverBank for free from outside the U.S.? Yes. Connect-EZ offers free web calling to EverBank’s support line (1-888-882-3837) at tollfree.connect-ez.com, with no sign-up required.
What number do I dial for EverBank from abroad? 1-888-882-3837 for general banking support, entered as 18888823837 (no dashes) at tollfree.connect-ez.com.
Does this affect my TIAA retirement account too? No — TIAA (the retirement/investment/insurance business) is a separate, still-independent organization from EverBank the bank. If you need TIAA retirement support specifically, call 1-800-842-2252 instead.
Start your free call to EverBank now at tollfree.connect-ez.com.