Hotels.com customer service: 1-800-246-8357.
- Go to tollfree.connect-ez.com
- Enter 18002468357
- Click “Call Now”
Note: Hotels.com’s official site no longer displays a fixed phone number and instead routes callers through its own contact flow, warning customers about unofficial numbers circulating online.
1-800-246-8357 is Hotels.com’s original branded number (“1-800-2-HOTELS”), still widely in use — always confirm you’re comfortable with the number before calling, and verify against hotels.com if in doubt.
Since Skype discontinued free toll-free calling in May 2025, many travelers abroad lost their easiest way to reach Hotels.com for booking issues. With Connect-EZ, you can call directly over Wi-Fi or mobile data—no phone plan or prepaid credits required.
Why You Might Need to Call Hotels.com
People commonly contact Hotels.com to:
- Change, cancel, or modify a reservation
- Request a refund or dispute a charge
- Resolve a booking or payment error
- Ask about Rewards nights or account issues
- Report a problem with a property
- Get help during a travel emergency
Hotels.com Customer Service Number
1-800-246-8357
Available 24 hours a day, 7 days a week.
Why Calling Hotels.com Can Be Difficult
Callers may encounter:
- Toll-free calls blocked by certain international carriers
- VoIP platforms that do not support toll-free dialing
- Paid calling apps requiring credits
- Loss of free toll-free access after Skype’s May 2025 shutdown
Call Hotels.com Easily with Connect-EZ
Connect-EZ lets you place toll-free calls using only data.
- Free Web Calling — Up to 30 minutes/day
https://tollfree.connect-ez.com - Connect-EZ App (paid) — Unlimited calling with no time limits
Final Thoughts
Whether you’re changing a reservation or resolving a billing issue, Connect-EZ makes contacting Hotels.com simple and reliable. Start your call anytime at https://tollfree.connect-ez.com.