Travelers and residents contact the Canada Border Services Agency (CBSA) for help with customs declarations, immigration status questions, travel documentation, duties and taxes, and border entry requirements. Since Skype discontinued free toll-free calling in May 2025, many government toll-free numbers are harder to reach through standard VoIP apps or mobile carriers. With Connect-EZ, you can call CBSA directly over Wi-Fi or mobile data—no prepaid credits or phone plan required.
Why You Might Need to Call CBSA
People commonly contact CBSA to:
- Ask about travel entry requirements
- Check customs duty or tax obligations
- Inquire about immigration or visitor status
- Get information about restricted or prohibited items
- Follow up on a border-related issue
- Ask about NEXUS or trusted traveler programs
CBSA Border Information Service Number
1-800-461-9999
This toll-free number connects callers to the CBSA Border Information Service within Canada and the United States.
Why Calling CBSA Can Be Difficult
Callers sometimes experience:
- Toll-free routing blocked by certain carriers
- VoIP platforms that don’t support toll-free dialing
- Apps requiring prepaid credits or subscriptions
- Loss of free toll-free calling after Skype’s May 2025 shutdown
Call CBSA Easily with Connect-EZ
Connect-EZ allows you to place toll-free calls using only a data connection.
- Free Web Calling — Up to 30 minutes per day
https://tollfree.connect-ez.com - Connect-EZ App (paid) — Unlimited calling with no restrictions
Helpful for travel planning, customs questions, and immigration-related inquiries.
How to Call CBSA Using Connect-EZ
- Go to https://tollfree.connect-ez.com
- Enter 18004619999
- Click “Call Now”
Final Thoughts
Whether you’re preparing for international travel, clarifying customs rules, or resolving a border issue, Connect-EZ makes contacting CBSA customer support simple and reliable. Start your call anytime at:
https://tollfree.connect-ez.com